SDC - Hurricane Ian and Florida - 09/26/2022

Major Incident: INC3365633

Business Service(s): Space

Location(s):

    [DC] Fort Lauderdale (FLL1)
    [DC] Fort Lauderdale (FLL2)
    [DC] Jacksonville (JAX1)
    [DC] Jacksonville (JAX2)
    [Market] Tampa

Latest Update:

 

Dear Valued Customer,
 
We are monitoring the rapid formation and movement of Hurricane Ian as it has a potential to impact our Florida Data center locations  throughout this week. All preparations have been completed at these sites with staffing, fuel, and provisions confirmed ready. We have mobilized our emergency mobile response team and have augmented staffing in Tampa with additional resources on standby to support other sites as needed.  Keep in mind that storms are unpredictable and can change at any time.  Data center personnel are on full alert and prepared to address any storm related issues. We will continue to monitor the situation and implement all aspects of our emergency response plans, as necessary.
 
 
 
We strongly encourage you to take precautions to protect operations by validating recent backups and confirming emergency contact information. Our teams will continue to monitor the storm and issue updates when appropriate. Contact https://help.syptec.com/hesk or email help@syptec.com with questions or requests for assistance.
 

 

SDC Florida