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SDC Health - 2022
SDC Announcements - 2022
SDC 3rd party - 2022
SDC Did you know - to do and how to's.
SDC - Critical Notices (Natural, Man-made, Acts of God)
SDC Announcements 2023
SDC Health - 2023
SDC Announcements - 2024
SDC - ANNOUNCEMENTS - 2025
SDC ANNOUNCEMENTS - 2026

Articles in this category

How to enable Microphone & Other Devices in RDP

1. Open RDP on your computer. 2. Click on "Show Options" 3. Click on "Local Resources"  

Proxmox - Daily Spam Report

Proxmox will send you a daily email report of messages that were marked as spam and not delivered.   This report is a list of email addresses, and all the messages that were blocked from each email ...
ESXi Forklift Guide - VMware Converter

When migrating your existing machine into our cloud environment, VMware Converter is a pivotal tool to facilitate this seamless transition. This documentation aims to provide a comprehensive guide on ...
urBackup Legacy Client

urBackup does not officially support older versions of windows (8/7/Vista/XP, Server 2008R2, 2003) and accordingly does not offer a respective client by default in our appliance version of urBackup. ...
Connecting to vCenter / Core VPN

In this guide, we will walk through the steps for connecting to our Core VPN and vCenter/vSphere.   1. Log in to our S3 portal at http://vpn-s3.syptec.com:9000/minio/login 2. Once you have logged in,...
VMware High Availability vs. Fault Tolerance

Introduction VMware HA and FT are indispensable tools for ensuring uninterrupted operations and maintaining business continuity. VMware HA offers rapid recovery in case of host failures, while VMware ...
pfSense - How to renew the OpenVPN Server Certificate

1. Login to the pfSense firewall  

Minio S3 - How to create a user with access to only 1 bucket

Step 1. Create a bucket   Step 2. Create an IAM Policy for the new bucket.  Use the following JSON code and

How to create additional users for 2FA in pfSense

Creating a FreeRADIUS User 1. From the FreeRADIUS main settings page under Services -> FreeRADIUS, select the Users tab. The main Users settings page is displayed.

Windows 10 Octopus - Patching rdpwrap.ini

1. Open Powershell as administrator 2. Run the command Stop-Service termservice -Force 3. Run the command: Invoke-WebRequest raw.githubusercontent.com/affinityv/INI-RDPWRAP/master/rdpwrap.ini -OutFile...
pfSense 2FA - Initial Setup

Prerequisites You will first need to download an Authenticator app.  Any authenticator app should work, and the pfSense FreeRADIUS package is tested with Google Authenticator. You'll also need to log...
Fixing pfSense package manager / SSL / libssl issues

1. Open the pfSense firewall from Console. 2. From the pfSense main menu, Navigate to the Shell. 3. Enter the command certctl rehash 4. Enter the command exit 5. From the pfSense main menu, do Upgrade...
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SDC Philly -- 02/05/2022 -- Self Healing

Category: SDC Health - 2022

Self healing event -- At 11:42:16 the SDC Philly location experienced and began a self healing outage.  The event was caused by a hypervisor creating a lock and failing that lock to either a VM or a ...

Minio S3 - How to create a user with access to only 1 bucket

Category: Knowledgebase

Step 1. Create a bucket   Step 2. Create an IAM Policy for the new bucket.  Use the following JSON code and change the text your-bucket-name to the name of the new bucket. { "Version": "2012-10-...

SDC Tamp Hurricane Ian - 09/26/2022

Category: SDC - Critical Notices (Natural, Man-made, Acts of God)

SDC Tamp is working to move all loads and replication to the adjacent partner ATL (SDC ATL), This will be all VM, Firewalls, Routers, Edge, IP, Data, Backup and more.  This will be a 100% GEO-Shift f...

pfSense - How to renew the OpenVPN Server Certificate

Category: Knowledgebase

1. Login to the pfSense firewall   2. Navigate to System -> Certificates     3. Click on Certificates 4. Click the  "reissue/renew" icon on the certificate that has expired   5. Make sure ...

Connecting to vCenter / Core VPN

Category: Knowledgebase

In this guide, we will walk through the steps for connecting to our Core VPN and vCenter/vSphere.   1. Log in to our S3 portal at http://vpn-s3.syptec.com:9000/minio/login 2. Once you have logged in,...

pfSense 2FA - Initial Setup

Category: Knowledgebase

Prerequisites You will first need to download an Authenticator app.  Any authenticator app should work, and the pfSense FreeRADIUS package is tested with Google Authenticator. You'll also need to log...

SDC TAMP / MIAMI - 1/20/2026

Category: SDC ANNOUNCEMENTS - 2026

We are aware of an outage in the SDC TAMP and the Miami exchange.  All traffic is being impacted.   0951 - Techs are working with DC now. 1033 - Techs are onsite with DC engineers and network engine...

SDC Certificates - 01/18/2026

Category: SDC ANNOUNCEMENTS - 2026

We have an error with SSL properly loading in VMWare.  Currently this is causing issue with the portal manager.   1/19 2120 - All sites are being worked on and reverified from yesterday.  All PMX a...

SDC VEG - Outage 01/08/2026

Category: SDC ANNOUNCEMENTS - 2026

SDC Vegas is experiencing and outage caused by a SAN edge in complete failure.  The began at 0947 with no warning.  Both primary, secondary and BKP paths are down.  Techs have been dispatched and a...

SDC Cloud (All sites, All regions, All Kernels) - 01/02/2026

Category: SDC ANNOUNCEMENTS - 2026

  We welcome the New Year 2026 with enthusiasm, following a year of explosive growth in 2025. During this time, our cloud platform has evolved into a robust, enterprise-scale environment with powerfu...

SDC VEG and SDC VEGN - Outage - 12/10/2025

Category: SDC - ANNOUNCEMENTS - 2025

Currently we are investigating a segment of the Las Vegas Metro networks that are causing a cascade outage.  We know that it is impacting hypervisor related activity, no other segment has been impact...

SDC PHIL SWITCH COLLAPSE - 11/14/2025

Category: SDC - ANNOUNCEMENTS - 2025

SDC PHIL had a pair of QSFP ports fail that resulted in impact to a section of production vm.  HA took over as directed in an automated fashion and in an automated manner.  A single hyper held on to...